HOTEL BONUS CLUB
THE CLUB FOR BUSINESS TRAVELLERS
Becoming a member, membership and the membership fee
Anyone who is over the age of 18 years and has paid the Hotel Bonus Club membership fee of 25 euros / 12 months is accepted as a Hotel Bonus Club member. New member must also accept the PINS program terms which can be read at www.pins.fi. In order to start taking advantage of the club benefits, all you need to do is to present your valid Hotel Bonus Club card. The card is personal. Join the club at any of the club hotels and start receiving your benefits immediately. At the end of the membership period, you can opt to continue your membership by notifying a representative at any of the club hotel reception desks. The membership will terminate automatically if the annual membership fee is left unpaid. For more information about the membership, please contact the Restel Central Booking Office at +358 9 733 5421 or e-mail at firstname.lastname@example.org.
Hotel Bonus Club benefits
Hotel Bonus Club benefits are awarded for overnight stays at all Cumulus and Rantasipi hotels, Holiday Inn hotels in Finland, Hotel Seurahuone Helsinki and Hotel Atlas Kuopio when regular room rate or a pre-arranged corporate room rate is applied. On weekends, only one person per room receives the club benefits for overnight stays at a regular room rate. All prices, particularly those offered by travel agencies and other external parties, do not necessarily include Hotel Bonus Club benefits. We recommend that members make their bookings using the hotel chain's own channels (club hotels, Restel Central Booking Office or Hotelworld.fi) and make sure that the benefits are included in the price when making the booking. The club benefits are not valid for meeting packages or group travel rates or for all leisure packages. Leisure room rates earn the cardholder the Club Bonus benefit, but no other benefits are granted. The Hotel Bonus Club card cannot be used together with any other bonus card.
1. Value Voucher
In connection with a qualified overnight stay at Club hotels, you will receive a Value Voucher worth 15/12 euros. The Value Voucher is worth 15 euros in Hotel Seurahuone Helsinki, Hotel Atlas Kuopio and Holiday Inn hotels in Finland. In other Club hotels the value is 12 euros. Members receive one Value Voucher for each overnight stay. Remember to state your intention to use vouchers when you are ordering / making your booking. No Club Bonuses or benefits are awarded when a Value Voucher is used. The Value Voucher can neither be exchanged for cash nor will any change be given in return for any unused amount of the voucher. The Value Voucher can also be used by family members. Expired vouchers are not replaced. The Value Voucher is valid for 12 months from the date of issue.
1.1. The Value Voucher for dining
The Value Voucher can be used to pay for food and beverages at Hotel Bonus Club hotel’s restaurants, as well as at Martina and Rax Buffet restaurants and Restel Event Restaurants. It can also be used at Restel’s Shell HelmiSimpukka service stations* to pay for food, café and Select shop purchases (excluding tobacco products and fuels). Club members may opt to pay for the normal buffet at Rantasipi hotels with a Value Voucher, without any additional payment required, anytime the buffet is served.
1.2. Using the Value Voucher as payment for hotel accommodation
Club members can collect Value Vouchers and use them as payment for overnight stays. Altogether six (6) valid Value Vouchers can be used for one overnight stay in a standard single or double room, depending on availability. As an exception, eight (8) Value Vouchers are required at Cumulus Kaisaniemi, Rantasipi Rukahovi, Rantasipi Spa Hotels, Holiday Inn Helsinki Exhibition & Convention Centre and Holiday Inn Helsinki West - Ruoholahti, and ten (10) Value Vouchers are required at the Holiday Inn Helsinki City Centre, Hotel Seurahuone Helsinki and Hotel Atlas Kuopio. The hotels reserve the right to limit the number of rooms available for Value Voucher payment. Single vouchers cannot be used as partial payment for accommodation. Reservations from the hotel directly or Restel Central Booking Office tel. +358 9 733 5421.
1.3. Other uses of the Value Voucher
The Value Voucher can be used to pay for minibar products and PayTV services at Hotel Bonus Club hotels as well as for part of the carwash fee at Restel´s Shell HelmiSimpukka service stations*. With overnight stays at the hotels, two (2) Value Vouchers entitle you to one-level upgrade to a Superior, Executive or Club room, depending on the availability of a room. In Rantasipi Spa Hotels, one (1) Value Voucher can be exchanged for a single entry to the spa (not valid in Rantasipi Tropiclandia, Vaasa).
2. Parking benefit
Hotel Bonus Club cardholders receive a 50% discount on normally-priced parking services. The benefit is valid in hotels outside of the Capital Region with their own parking and garage. The parking places are assigned to members in order of their arrival.
3. Family benefit
One family member can stay free of charge in the same room with a Hotel Bonus Club member. If you mention the family benefit when making your booking, you will receive a double room at the single room rate. This benefit is valid in case of accommodation at regular or corporate room rate.
4. Car wash benefit at Shell HelmiSimpukka service stations
The Value Voucher and Club Bonus Voucher can be used to pay for part of the carwash fee at Restel’s Shell HelmiSimpukka service stations*. Additionally, the service stations grant an additional 20% discount on normally-priced carwash services to Hotel Bonus Club cardholders. Further information about the service stations is available online at www.helmisimpukka.fi.
5. Club Bonuses
Club Bonus is accrued to the members’ Club Bonus accounts for personal accommodation and restaurant purchases at Hotel Bonus Club hotels. Once your purchase balance exceeds 700 euros, you will receive 5% back in Club Bonus Vouchers. The Club Bonus periods are as follows: January-April, May-August and September-December. If you do not exceed the bonus minimum within a single Club Bonus period, your purchase balance will automatically transfer to the next period. Club members must remember that the purchase balance will be zero when their card expires unless notification of the continuation of the membership is provided within one month of the card’s expiration. You can check your Hotel Bonus Club purchases and bonus balance by calling the Bonus Line +358 200 85800.
Club Bonus Vouchers are posted along with the Bonus update three times a year to all member addresses in Finland (in January, May and September). Club Bonus Vouchers are personal, and your Hotel Bonus Club card must also be presented when paying with a Voucher. No Club Bonuses or benefits are awarded when a Club Bonus Voucher is used as payment. The Club Bonus Voucher can neither be exchanged for cash nor will any change be given in return for any unused amount of the Voucher. Expired Club Bonus Vouchers are not replaced. Club Bonus Vouchers are valid for 12 months from the date of issue.
The Club Bonus Vouchers function as a valid payment method when paying for personal purchases at Hotel Bonus Club hotels (services provided by the hotel) and as a payment for food and beverages at all club hotel’s restaurants, Martina and Rax Buffet restaurants, Restel Event Restaurants as well as at Restel’s Shell HelmiSimpukka service stations* for restaurant, café, Select Shop and carwash purchases (excluding tobacco products and fuels). Club Bonus Vouchers must have a minimum value of 35 euros in order to be valid as payment for an overnight stay. Stays at Cumulus Kaisaniemi, Rantasipi Rukahovi, Rantasipi Spa Hotels, Holiday Inn hotels in Finland, Hotel Seurahuone Helsinki and Hotel Atlas Kuopio require the Club Bonus Vouchers value to be 70 euros. A complimentary stay paid for using Club Bonuses entitles the cardholder to accommodation in a standard single or double room, depending on the availability of the room. As an exception, at the Holiday Inn Helsinki City Centre, Hotel Seurahuone Helsinki and Hotel Atlas Kuopio cardholders can use their complimentary stay during the weekends and any day during the summer season. The hotels reserve the right to limit the number of rooms available for Club Bonus payment. Remember to state your intention to use Club Bonus Vouchers when you are ordering / making your booking. Room reservations from the hotel directly or Restel Central Booking Office tel. +358 9 733 5421.
PINS is a joint loyalty program of 300 partners and 400 online stores. You can collect PINS for everyday shopping and use them on rewards such as flights, concert tickets and shopping in the PINS store. Collect PINS with over 700 local, international and online partners. There are over 30 000 shopping locations in the PINS program. Read more from www.pins.fi/en.
7. Customer register
The Hotel Bonus Club register is maintained within the YkkösBonus customer register managed by Suomen Lähikauppa Oy. This information can be used for direct marketing. Members have the right to access any of their own personal information in the customer register. Members have the right to refuse the use of their personal information by calling Bonus Line +358 200 85800 or by sending a written notice to YkkösBonus customer service, P.O. BOX 39, 00501 Helsinki.
Hotel Bonus Club reserves the right to makes changes to the prices, benefits and rules.
* Service station in Lieto is not part of the Restel Shell HelmiSimpukka chain.